What are your payment options?
We accept Visa, MasterCard, American Express, and Discover.
How can we order with Paypal?
At the shopping cart page click on the "Check out with Paypal" link and follow the instructions.
How can we order by mail, fax, or phone?
Click here for information to order by mail, fax, or phone.
What is your tax policy?
There is no sales tax on tea. For all teaware items shipped to the State of California, the tax rate is 8.75%.
What do I do if I use the Safari browser and I’m having trouble during checkout?
Our website does not support the Safari browser. Please try ordering with a different web browser or click here to order by phone.
How do I make an adjustment to my order?
Please send us an email (firstname.lastname@example.org or email@example.com) regarding your situation.
Do you offer gift wrappings?
Yes, we do offer gift wrappings for a fee. Gift cards are complimentary.
Do you have a catalog?
Yes, we do have a catalog. You can request for a catalog at the checkout page under the shipping address section. You can also send us an email (firstname.lastname@example.org or email@example.com) with your shipping address to request for one.